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Effective Date: July 1 , 2026

This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Destinations

We primarily ship orders to addresses within the United States.

Available shipping destinations may vary depending on the product, carrier, warehouse, and delivery address.

Shipping options and applicable charges will be displayed during checkout.

Certain destinations, including P.O. Boxes, APO/FPO addresses, Alaska, Hawaii, and U.S. territories, may have shipping restrictions for certain products or shipping methods.

2. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully authorized.

Business days normally exclude weekends and U.S. holidays.

Pre-order products may follow a different processing schedule, which will be communicated on the applicable product page or order information.

3. Shipping Time

For standard U.S. orders, estimated delivery time is generally 1–3 business days after processing, depending on the destination and shipping method.

Rural or remote locations may require additional delivery time.

Delivery estimates do not include the order-processing period unless expressly stated otherwise.

4. Shipping Methods and Charges

Available shipping methods and charges are displayed during checkout.

Shipping costs may depend on:

  • Destination
  • Shipping method
  • Order value
  • Package size
  • Product type
  • Weight
  • Applicable shipping promotion

If a free-shipping offer applies, the specific eligibility requirements shown with the offer will control.

5. Tracking

Once an order has shipped, tracking information may be sent to the email address associated with the order.

Tracking information may take some time to become active after the carrier receives the package.

Customers can use the tracking information to monitor shipment progress.

6. Incorrect Shipping Information

Customers are responsible for providing an accurate and complete shipping address.

Please review your address carefully before submitting an order.

Once a package has been shipped, we may be unable to redirect it.

If an order must be reshipped because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply.

7. Order Changes and Cancellation

If you need to change or cancel an order, contact customer support as soon as possible.

We will make reasonable efforts to accommodate requests before processing or shipment begins.

Once an order has shipped, cancellation or modification may no longer be possible.

8. Split Shipments

Some orders may be shipped in multiple packages.

This may occur when products are fulfilled from different locations or require separate handling.

Separate tracking information may be provided for each shipment.

9. Warehouse Fulfillment

Orders may be fulfilled from different warehouses depending on inventory and destination.

If a product is temporarily unavailable at a local warehouse, it may be fulfilled from another facility where available.

This may affect the estimated delivery time.

10. Delays

Delivery estimates are not guaranteed unless a particular shipping service expressly provides a guaranteed delivery date.

Delays may occur because of:

  • Severe weather
  • Carrier disruptions
  • Holidays
  • High shipping volume
  • Transportation issues
  • Incorrect address information
  • Customs or regulatory requirements
  • Other circumstances outside our reasonable control
11. Lost or Damaged Packages

If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery area and contact the carrier where appropriate.

If a package arrives damaged, please retain the packaging and contact us promptly.

We may request photographs of the package and product to assist with the claim.

12. P.O. Boxes and Military Addresses

Certain expedited shipping services may not be available for P.O. Boxes, APO/FPO addresses, or other restricted destinations.

Available options will be shown during checkout when possible.

13. International Orders

If international shipping is offered for a particular order, the customer may be responsible for applicable customs duties, import taxes, brokerage fees, or other destination-country charges unless otherwise stated at checkout.

These charges may vary by destination and are generally outside our control.

14. Shipping Restrictions for Certain Products

Certain products may be subject to special shipping requirements because of:

  • Batteries
  • Electrical components
  • Size or weight
  • Product materials
  • Transportation regulations
  • Carrier restrictions

If a particular product cannot be shipped using a selected method, available alternatives will be shown where possible.

 

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